Overview 

Your business should focus on customers and sales - not fulfillment. When a customer placed an order, we pick, pack and ship it. No more complicated warehouse and inventory management software. No more worrying about how you're going to get all those items packed before the pickup time. No more hassles with shipping companies. Just let us to handle all of it!  

INNO WAREHOUSE, a division of INNO WORKSHOP, provides fulfillment services to established e-commerce companies of all sizes. If you sell merchandise online and would like order fulfillment outsourcing, our Internet-based shipping and return processing service offer a complete solution. We eliminate all headaches associated with packing and shipping orders. We receive, warehouse, package and ship your inventory to your customers, sales force, distributors, channel partners, retailer or anyone else you choose, worldwide, in a highly accurate, fast and cost effective manner.  

Benefits

Remove all the headaches associated with packaging and shipping order fulfillment so you can automate your business and enjoy going to work

• Reduce customer service cost so that you keep more of the money you earn
• Increase customer service levels to build your reputation and generate repeat business
• Low corporate overhead so you use your money to grow your business, not sustain it
• Get real time statistics and data so that you make better, faster and well-informed decisions.
• Allow costs to scale up and down so that your expenses can automatically keep ace with your business.
• No hidden fee, no long term commitment and no surprises.

Our array of services includes:

• Discounted shipping fees on inventory sent to us via our preferred carriers
• Inventory receiving & storage in our secure and clean fulfillment centers
• SKU labeling (optional)
• Pick, pack, assembly and kitting
• Order confirmation (optional)
• Reports - manage your inventory from your desktop
• Labeling (optional)
• Global shipping and discounted domestic shipping fee via our shipping partners
• C.O.D. shipments (optional)
• Ship tracking for customers
• Return Processing
• Weekly order fulfillment and shipping invoice based on the prior week's activity
• Monthly invoices for storage fees
• Import/Export
• Freighting
• Warehousing
• Customs Brokerage
• DVD/CD/Tape Replication

Merchandise

INNO WAREHOUSE stores, fills and ships orders for a variety of products and have developed high-speed and innovative processing systems to expedite fast fulfillment on specialty items such as apparel, books, toys/games, electronics, media like CD, DVD, software, catalogues, magazines, promotional items, posters, gadgets, accessories, parts, picture frame, etc.

Fragile Merchandise

We offer special program for fragile items such as fine art, posters, glasses and sensitive electronics components. Please contact our account executive for detail.

Restricted Merchandise

We do not provide fulfillment service on "haz-mat" materials, illegal or pornographic merchandise. Please contact us if you have any doubt about the appropriateness of your products.